Order Processing & Order Management
We oversee and help you manage and control the progress of the order for various stages until delivery:
- Receiving the order from the customer through various portals or order management platforms with the ability to deploy and train dedicated teams on customized platforms already in use by our clients.
- Checking,verifying and processing orders for details, specifications and changes followed by order compilation.
- Checking inventory for stocks or reaching out to the factory for manufacturing requests and coordinating with technical and non-technical details.
- Keeping track of product throughout and maintaining customer interface and communication with the capability to provide dedicated and skilled customer support and service team.
- In case of custom order requirements or detailed processing deploying our in house processors and technical experts and engineers to work with your team on the order.
- Working on quotations, pricing and billing and shipping details.
- Final verification and customer confirmations before shipping.
- High level of customization based on your process requirement.
- Availability of skilled order management experts for non-technical,technical and engineering domains.
- Reduction in process costs up to 40%.
- Reduction in product and service delivery timeline.
- Faster turnaround time of 8-24 Hours.
- Unparalleled flexibility with process and project alignments.
- Availability of customer support and redressal system which can be standalone or in conjunction with your in house system.
- Superior quality and flawless execution based on vast experience and exposure to different domains.
We can tackle order processing for large core manufacturing industries as well as small and medium industries dealing with order based on volume,product specialty and customization that may or may not require subject specialization and focused training. Our deep understanding of the production cycles from various sectors help us understand the importance of quick turn-around time and a streamlined, reliable and consistent order processing structure.
Look no further and feel free reach out and discuss your requirements with us for a guaranteed custom solution to your order processing and order management need and give your business the boost it deserves.